Privacy Policy & Important California Disclosures

What we collect

Owner Contact Form: We collect the fields on the form—your name and phone number (required), plus optional property address, property type, situation/notice type, notice or maturity date, preferred language (English / Español), and situation notes (the owner form does not collect an email address)—along with your TCPA consent record (consent text version, consent text, server receipt timestamp, and page URL) and first-touch campaign attribution stored in sessionStorage (entry_path, utm_source, utm_medium, utm_campaign, utm_content).

Broker & Agent Deal Form: When a licensed broker or agent submits an inquiry, we collect the agent's name, brokerage, DRE license number, phone number or email address, optional client/property details, collaboration preference, notes, and TCPA consent metadata.

Timeline Calculator: Dates entered into the foreclosure timeline calculator stay in your browser and are never sent or stored.

Why we collect it & Do Not Track (DNT)

We use the information you submit solely to contact you about your property or broker inquiry, connect you with co-principals Gay-Lynn Chavez and Francisco Williams, CCIM, keep compliance records of your consent, and measure outreach.

Analytics & Do Not Track (DNT): Optional interaction analytics is strictly consent-gated and loads only if you click Accept on the analytics banner. We honor Do Not Track (DNT) for analytics: if your browser sends a Do Not Track signal (DNT: 1), analytics is not initialized and no analytics events are sent, even if consent was previously accepted.

Who receives data & how long we keep it

Service Providers & Recipients: Your submitted information may be processed by (1) our form-delivery processor, (2) our email providers (when notifications or direct emails are sent), (3) our analytics provider (only if you consent to analytics and DNT is off), and (4) the two operating brokerages—eXp Realty of California, Inc. and Exp Commercial of California, Inc.—and their internal CRM tools.

Never Sold: We never sell, rent, or trade your personal information to third-party lead brokers, data aggregators, or list sellers, and we do not share it for cross-context behavioral advertising.

Retention Policy: Lead records are kept for up to 3 years unless you ask us to delete them sooner (unless a longer period is required by California DRE recordkeeping laws for completed brokerage transactions).

CCPA/CPRA rights, how to submit requests & STOP opt-out

Under the California Consumer Privacy Act (CCPA/CPRA), California residents have the right to:

• Right to Know: request the categories and specific pieces of personal information we have collected, the sources, the business purpose, and the categories of recipients.
• Right to Delete: request deletion of the personal information we have collected from you, subject to legal exceptions.
• Right to Correct: request correction of inaccurate personal information we keep about you.
• Right to Opt Out: opt out of any sale or sharing of personal information (we do not sell or share personal information) and opt out of future phone or text outreach at any time.
• Right to Non-Discrimination: we will never discriminate against you for exercising any privacy right.
• Authorized Agent: you may name an authorized agent to make a request for you by giving written permission signed by you and verifying your identity with us.

How to Exercise Your Rights: Submit a request to know, delete, correct, or opt out by emailing info@williamscap.ai or calling Gay-Lynn Chavez at (562) 858-7065 or Francisco Williams, CCIM at (213) 880-8107.

Text STOP vs. Data Deletion: Replying STOP to a text message stops further SMS messages to your number; it does not automatically delete your lead record. To request deletion of your personal information, email info@williamscap.ai or call us at the numbers above.