1. Tell us what's happening
Talk directly with Gay-Lynn Chavez or Francisco Williams, CCIM. Tell us which notice you got and the dates on it. Tell us what you want to do next. If your best step is to call your lender, we will say so. If it is a HUD-approved housing counselor, we will say that too. That is a free counselor approved by HUD, the U.S. housing agency.